American Tree Plant Warranty
We want you to be successful with your new plantings. Please call us for help anytime! If something happens to your plant, American Tree, Inc. will supply a plant credit for any plant returned provided you have your receipt and the dead plant. A valid phone number and customer signature is required with all returns. Please note: Plants are unique and individual just like us! Therefore, it may not be possible to get an exact duplicate of the plant that you originally purchased. Also, any price difference and delivery charge is the responsibility of the customer where applicable.
- Trees, Shrubs, Perennials, and Roses – 1 year
- Tropicals, House & Water Plants – 30 days
- Purchase Mykes Growth Enhancer for an extra 4 years of warranty protection. American Tree will warranty the first year according to our written guarantee. Beginning the second year, Mykes will cover 65% of the purchased price of the tree up to $200.00. Any price difference above 65% and/or the $200.00 as well as any labor and delivery charges will be the responsibility of the customer.
- Annuals & Replacement Plants are not warrantied
This warranty does not cover mechanical damage or physical damages including acts of God (i.e. wind, hail, ice, etc), animals, or willful neglect.
American Tree Return Policy
– Saleable merchandise in its original package – 30 days
– Plant material in its original condition and container 10 days
– All sales are final on bulk material, clearance products, and special orders
– A 25% restocking fee applies to all flagstone, brick pavers, & large caliber trees.